We are confident in the quality of MyWireGuard's service. If you are not 100% satisfied with our service within the first 30 days after purchase, we will provide you with a worry-free full refund.

Refund Eligibility

• Your refund request must be submitted within 30 calendar days of your first purchase of the service.
• This policy applies to our monthly and annual plans.
• If you have violated our terms of service, you may not be eligible for a refund.

How to Request a Refund

1. Please send an email to support@mywireguard.com from your registered email address.
2. Please note "Refund Request" in the email subject.
3. In the email content, please provide your registered account or order number so we can verify your identity.
4. If you're willing, we would greatly appreciate if you could provide the reason for the refund, which will help us improve our service.

Refund Processing

After receiving your refund request, we will review and process it within 48 hours. The refund will be returned through your original payment channel.

Depending on different payment methods, it may take 5-10 business days for the funds to arrive in your account.

If you have any questions, please feel free to contact our customer service team.